FAQs

Our facility is open for pet drop-offs and pick-ups during our regular business hours. We operate from 7am to 7pm on weekdays (Monday through Friday), and from 9am to 4pm on weekends (Saturday and Sunday).

We accommodate doggie siblings sharing accommodations. Our rooms and suites are spacious enough to house two dogs comfortably, depending on their size.

We welcome potential clients to view our facilities. Please contact our office to arrange a convenient time for a tour.

Reservations are essential for maintaining appropriate staffing levels and ensuring the safety of all pets in our care. We base our daily staffing on the anticipated number of dogs.

We encourage clients to bring their pet's regular food, portioned and labeled for each serving. This helps maintain your pet's usual diet. However, we do provide high-quality dog food at no additional cost if preferred or needed.

We accept all dogs, regardless of their reproductive status. Unaltered dogs are welcome to stay and play at our facility.

While we provide safe toys and comfortable raised beds in all accommodations, you may bring one toy and one blanket from home. We kindly request that you limit personal belongings to these items.

We offer free medication administration services for most oral and topical medications upon request. Please provide all medications in their original containers with clear, written instructions. For older or special needs dogs, we offer a TLC package that includes unlimited medication administration.

Our full-service professional salon is available to boarding pets. We can schedule bathing services during your pet's stay to ensure they return home looking and feeling refreshed.